Privacy Policy

Privacy Policy for novaldy.store
Last updated: 28/07/2026
This Privacy Policy describes how novaldy.store (the "Site," "we," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.novaldy.store (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or other individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
What Personal Information We Collect
Information We Collect Directly from You
To provide the Services, we collect personal information about you from various sources. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, fulfill any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users.
The information you submit to us directly through our Services may include:
- Basic contact details such as your name, address, phone number, and email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information, including your username, password, and security questions.
- Shopping information, including the items you view, add to your cart, or add to your wishlist.
- Customer support information, including the information you choose to include in your communications with us.

Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, your network connection, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payment and fulfill your orders.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

How We Use Your Personal Information
- Providing products and services. We use your personal information to provide you with the Services, including processing your payments, managing your orders, sending you notifications related to your account, purchases, returns, and exchanges, creating and managing your account, arranging for shipping, and facilitating returns and exchanges.
- Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing communications via email, text message, or postal mail, and to show you advertisements for products or services.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action against possible fraudulent, illegal, or malicious activity.
- Communication with you. We use your personal information to provide you with customer support and improve our Services.

Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to the operation of our store with Shopify, please refer to https://www.shopify.com/legal/cookies. We use Cookies to enhance our Site and Services. Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies. Please note that removing or blocking Cookies may negatively affect your user experience.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, such as:
- With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide services and show you advertisements.
- When you direct, request, or otherwise consent to the disclosure of certain information to third parties.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services.

Children's Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us to request its deletion.

Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." The length of time we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:
- Right to access. You may have the right to request access to the personal information we hold about you.
- Right to erasure. You may have the right to request that we delete the personal information we hold about you.
- Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
- Right to portability. You may have the right to receive a copy of the personal information we hold about you.
- Right to object to processing. You may have the right to object to the processing of your personal information for direct marketing purposes.
- Right to withdraw consent. Where processing is based on your consent, you may have the right to withdraw it at any time.
You can exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.

If you have any questions about this Privacy Policy or our privacy practices, you can contact us at: www.novaldy.store